Cookie Policy

In accordance with Article 22.2 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), TRAM SOLUCIONS METÀL·LIQUES complies with its obligation to inform about the cookies it uses and their purposes.

Cookies allow a website, among other things, to store and retrieve information about a user’s browsing habits or their device and, depending on the information they contain and the way they use their device, they can be used to recognize the user.

Cookies are essential for the functioning of the internet, providing countless advantages in the provision of interactive services, facilitating user navigation and improving the usability of our website.

This website uses the following first-party and third-party cookies for the purposes described below, associating the user anonymously with their device, while also collecting, where applicable, the user’s name, surname, and IP address:

  • ANALYTICAL COOKIES: First-party, session, and persistent cookies that allow TRAM SOLUCIONS METÀL·LIQUES to analyze user navigation on the website, monitor its use, and generate statistics on the most visited content, number of visitors, etc.
  • PERSONALIZATION COOKIES: Cookies that allow users to enjoy a personalized browsing experience on the website, such as selecting their preferred language.

It is not necessary to install cookies to use this website. You can configure your browser to accept, reject, or notify you when a cookie is being saved to your computer. Each browser is different, so if you wish to block cookies, here are the relevant links to configure your browser:


TRAM SOLUCIONS METÀL·LIQUES informs users that this website uses Google Analytics, which stores cookies to create statistics about website traffic and visit volume. By using this website, you consent to the processing of your information by Google. Therefore, any rights related to data processing must be exercised by contacting Google directly.

Google Analytics cookies are stored on servers located in the United States. Google undertakes not to share this information with third parties, except when required for system operation or when required by law. According to Google, it does not store your IP address.

Google Inc. is a company certified under the Privacy Shield, ensuring that all data transferred will be treated with a level of protection in line with European regulations. Users can find detailed information at the following link:
https://support.google.com/analytics/answer/6004245.

If users wish, they can use the Google Analytics Opt-out Browser Add-on, which allows them to reject analytical cookies for all browsers. More information can be found at the following link:
https://tools.google.com/dlpage/gaoptout.


Privacy Policy

1. Introduction

1.1. This privacy policy has been drafted in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC. MECANITZATS TRAM, S.L. (hereinafter TRAM SOLUCIONS METÀL·LIQUES) informs users that the websites www.tramsolucions.com and its derivatives (hereinafter, the websites) are the responsibility of TRAM SOLUCIONS METÀL·LIQUES.

TRAM SOLUCIONS METÀL·LIQUES informs users that the purpose of processing the collected data is to manage and maintain the relationship with users of the websites, as well as for tasks related to information, statistics, and marketing of services and activities associated with the websites.

1.2. TRAM SOLUCIONS METÀL·LIQUES informs users that the legal basis for processing their data is the existence of a legitimate interest. For cookie installation, user consent is required and will be requested where applicable.

1.3. Access to the websites, as well as any use of their contents or services, implies full acceptance of this privacy policy. This acceptance is mandatory prior to accessing or contracting any services on the websites.

1.4. Users accept that their use of the website implies free and informed consent for the collection and processing of their data by TRAM SOLUCIONS METÀL·LIQUES. The company reserves the right to modify this privacy policy to reflect changes in its practices or applicable laws.

1.5. The websites owned by TRAM SOLUCIONS METÀL·LIQUES may not be used by legally incapacitated individuals or unemancipated minors unless authorized by their parents or legal guardians, who must approve the registration and data sharing.

2. Limitation of Liability

TRAM SOLUCIONS METÀL·LIQUES is only responsible for the information it collects from users who wish to contract its services. It is not responsible for any other personal information that users of the websites might voluntarily provide, transmit, or share through other means.


3. Information on Data Subject Rights and Information Security

In accordance with Article 32 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data, TRAM SOLUCIONS METÀL·LIQUES commits to adopting the necessary technical and organizational measures, appropriate to the risk level, to guarantee the integrity, confidentiality, and availability of the data it processes.

Additionally, TRAM SOLUCIONS METÀL·LIQUES informs users that if they provide personal data on third-party websites via forms, the respective third parties will be responsible for the data provided. These third parties are obligated to implement the technical measures described in this policy.

TRAM SOLUCIONS METÀL·LIQUES informs users of their right to exercise the following rights under GDPR:

  • Right of Access: Users can request information about the personal data collected, the purpose of processing, and any communications made or planned.
  • Right of Rectification: Users can request corrections to inaccurate or incomplete data held by TRAM SOLUCIONS METÀL·LIQUES (e.g., removing personal data in comments, images, or content).
  • Right to Restrict Processing: Users can request restrictions on the processing of their data for specific purposes.
  • Right of Erasure (Right to Be Forgotten): Users can request the deletion of their personal data, except in cases where legal obligations require its retention.
  • Right to Data Portability: Users have the right to receive their data in a structured, commonly used, and machine-readable format to transfer it to another data controller.
  • Right to Object: Users can object to the processing of their personal data at any time.

Users guarantee the accuracy, truthfulness, and currency of the personal data they provide. They are responsible for any direct or indirect damages that may result from failing to fulfill this obligation, either to TRAM SOLUCIONS METÀL·LIQUES or to third parties.


4. Consent for Compliance with LSSI-CE

In compliance with Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, TRAM SOLUCIONS METÀL·LIQUES will request and users may provide their explicit consent for the company to use their data to send information and advertising related to the website, special offers, promotions, and third-party services.

Users will have the option to revoke their consent for commercial communications at any time by following the instructions provided in each communication or sending an email to the contact address indicated.

TRAM SOLUCIONS METÀL·LIQUES has adopted the necessary security measures to guarantee the protection and confidentiality of users’ personal data and has implemented technical measures to prevent the loss, misuse, unauthorized access, or alteration of personal data.


5. Validity of this Text

5.1. TRAM SOLUCIONS METÀL·LIQUES reserves the right to modify the content of its website without prior notice, including updates to the site’s content and terms of use. Such modifications will be published on the website and will remain in effect until they are replaced or superseded.


6. Intellectual and Industrial Property

6.1. All texts, images, content, logos, registered or unregistered trademarks, and other forms of presentation or design on the website are the intellectual or industrial property of TRAM SOLUCIONS METÀL·LIQUES. These works and content are protected under Spanish legislation, including the Intellectual Property Law (Royal Legislative Decree 1/1996, of April 12) and the Trademark Law (Law 17/2001, of December 7), as well as EU and international regulations.

6.2. All rights to the content are reserved. Any reproduction, distribution, public communication, or transformation of the content, either in whole or in part, is prohibited without explicit written consent from TRAM SOLUCIONS METÀL·LIQUES.


7. Applicable Law and Jurisdiction

7.1. TRAM SOLUCIONS METÀL·LIQUES reserves the right to initiate civil or criminal proceedings in the event of misuse of its website or content, or any breach of these terms.

7.2. The relationship between users and TRAM SOLUCIONS METÀL·LIQUES will be governed by current Spanish law. In the event of disputes, users and the company agree to submit to the courts and tribunals of Barcelona.


8. Data Protection Policy

8.1. In accordance with Regulation (EU) 2016/679 of April 27, 2016, TRAM SOLUCIONS METÀL·LIQUES informs users that the data collected on its websites www.tramsolucions.com and related platforms will be incorporated into its data management systems. These data will be processed for managing and maintaining the relationship with website users, as well as for tasks related to information, statistics, and service marketing.

8.2. The legal basis for processing data is the legitimate interest of the company, and, for cookie installation, the consent provided by users or their legal representatives.

Data will be retained for as long as the user provides consent unless legally required otherwise. Users may exercise their rights of access, rectification, restriction of processing, erasure, data portability, and objection at any time by contacting TRAM SOLUCIONS METÀL·LIQUES.